Delivery & collection
Delivery
We deliver ourselves, on electric cargo bikes, to the parts of east and north-east London we can reach while the cheese is still soft. Orders are taken by phone.
Where we deliver, and what it costs
| Zone | Postcode areas | Delivery fee | Minimum order | Usual wait |
|---|---|---|---|---|
| Zone 1 | E8 (all of it: Hackney Central, London Fields, Dalston south of the junction, Haggerston) | £2.00 | £20 | 25 to 35 minutes |
| Zone 2 | E2, E5, E9 and N16 | £3.50 | £20 | 35 to 45 minutes |
| Zone 3 | N1 4 and N1 5 (De Beauvoir and Canonbury east of Essex Road), E3 2 and E3 5 (Bow north of the Roman Road) | £5.00 | £35 | 45 to 60 minutes |
Delivery is free on Zone 1 orders over £50. We do not currently deliver to E1, E10, E15, E17, N4, N5 or N19, however close they look on a map.
Delivery hours
When the bikes are out
| Monday | No delivery |
|---|---|
| Tuesday to Thursday | 17:30 to 21:45 |
| Friday | 17:30 to 22:30 |
| Saturday | 12:30 to 22:30 |
| Sunday | 12:30 to 21:00 |
The delivery line opens 30 minutes before the first delivery slot. Last orders are taken 15 minutes before the end of each window.
How it works
Ordering, step by step
Call the delivery line
020 7946 0382. It is a separate number from the restaurant, answered by the person packing your order.
Pay on the doorstep
Riders carry a card reader. We do not take cash on delivery, and we never take card numbers over the phone.
Track it the old way
We text you when the rider leaves. If it is late, call us and we will tell you exactly where they are.
The small print
Things people ask about delivery
How it travels
Pizzas al molde are delivered in the paper-lined tin trays they rest in, inside a cardboard box. Rellenas are cut into eight before they leave so the filling sets. Each cargo bike carries up to six grande pizzas, so for orders of seven or more pizzas please call at least an hour ahead.
What we will not send
The provoleta and the panqueque con dulce de leche are kitchen-only. The gluten-free base is restaurant-only: the reasons are on our allergens page.
Collection
Collection orders, placed on the same line, are ready in about 20 minutes and picked up from the side hatch on the left of the main door. Collection orders on Tuesdays, Wednesdays and Thursdays get 10% off the food.
Weather
If wind or ice makes riding unsafe we pause deliveries and switch to collection only. We announce it on the recorded message on the delivery line.
Something wrong?
Call within an hour of delivery and we will put it right, usually by sending the missing or wrong item on the next bike. The full terms are on our terms page.